Survey reveals landlords' postcode lottery -Tenants in South East England more
likely to damage your property
12 January 2009
in the South East of England are most likely to damage property - according to
new analysis from The Deposit Protection Service (The DPS). More than 40 per cent
of DPS disputes between landlords and tenants have occurred in that region - with
tenants trashing houses, letting gardens go wild or simply disappearing without
than half of the disputes in the South East (52 per cent) were the result of tenants
damaging the property. More than a third (36 per cent) were due to the property
not being cleaned - while the rest concerned poor repair of the garden.
North East saw the second highest level of disputes (15 per cent), followed by
the South West (12 per cent), North West (11 per cent) and West Midlands (11 per
is the worst offender when the analysis was broken down into cities, followed
by Bristol, Manchester, Newcastle upon Tyne and York. Kevin Firth, director of
The DPS, said: "Exasperated landlords have sent us all sorts of complaints about
tenants - from vomit on the carpets to carpets vanishing completely.
landlord discovered that his property was being used as a brothel - while we have
had several unsuspecting landlords whose properties have been transformed into
introduction of a dispute resolution service has been one of the real successes
of the Government's tenancy deposit legislation - ensuring that these differences
are sorted out fairly.
is important to remember, however, that the number of disputes that do arise between
landlords and tenants is relatively small."
Deposit Protection Service currently manages £250million of live deposits, equating
to over 329,000 separate deposits. Around 250 new landlords and agents sign up
to the service every day.
Deposit Protection Service
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